Privacy Policy
Welcome to Citizen Blades. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website and purchase products such as knives, swords, blades, axes, and related accessories from our store.
By using our website, you agree to the terms outlined in this Privacy Policy.
Information We Collect
When you visit our website or make a purchase, we may collect the following types of information:
Personal Information (such as your name, email address, phone number, billing and shipping address)
Payment Information (processed securely through third-party payment providers)
Order Details (products purchased, order history)
Device Information (IP address, browser type, time zone, cookies)
Communication Data (messages sent through contact forms, email, or WhatsApp)
We only collect information necessary to provide and improve our services.
How We Use Your Information
We use your personal information for the following purposes:
To process and fulfill your orders
To provide order confirmations and shipping updates
To communicate with you regarding your purchases
To improve our website performance and customer experience
To prevent fraud and unauthorized transactions
To comply with legal obligations
To verify age eligibility where required for blade-related purchases
We do not sell or rent your personal information to third parties.
Payment Security
All payments made on Citizen Blades are processed through secure third-party payment gateways. We do not store your credit/debit card details on our servers.
Our website uses SSL (Secure Socket Layer) encryption technology to ensure your personal and payment information is protected.
Age Restriction & Legal Compliance
Due to the nature of our products (knives, swords, blades, axes), customers must be 18 years or older to make a purchase.
By placing an order on our website, you confirm that:
You meet the legal age requirement in your jurisdiction.
You are purchasing products for lawful purposes only.
You comply with local laws regarding the possession and use of such items.
We reserve the right to cancel any order that does not meet legal requirements.
Sharing of Information
We may share your information with:
Shipping and courier companies (to deliver your order)
Payment processing providers
Legal authorities if required by law
We only share information necessary to perform these services.
Cookies & Tracking Technologies
Our website uses cookies and similar technologies to:
Improve website functionality
Remember user preferences
Analyze website traffic
Enhance shopping experience
You can disable cookies through your browser settings, but some features of the website may not function properly.
Data Retention
We retain your personal information only for as long as necessary to:
Complete transactions
Maintain business records
Comply with legal obligations
Resolve disputes
Once your data is no longer required, it is securely deleted or anonymized.
Your Rights
Depending on your location, you may have the right to:
Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your data
Withdraw consent for marketing communications
To exercise these rights, please contact us at:
Email: citizenblades@gmail.com
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage users to review their privacy policies separately.
Changes to This Policy
We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.
We encourage customers to review this page periodically.
Contact Information
If you have any questions regarding this Privacy Policy, please contact us:
Citizen Blades
Email: citizenblades@gmail.com
WhatsApp: +447513541567